Serenity Is Multi-Faceted Blockchain Based Ecosystem, Energy Retailer For The People, Focusing On The Promotion Of Sustainable Living, Renewable Energy Production And Smart Energy Grid Utility Services.
Provide a dedicated email address or contact form for customer inquiries.
Set up automated responses to acknowledge receipt and provide estimated response times.
Ensure timely and thorough responses to email inquiries.
Monitor your company's social media profiles for customer comments, questions, and complaints.
Respond promptly to social media inquiries and direct customers to the appropriate support channels if necessary.
Use social media management tools to streamline responses